On 14th December 2020, National Exchange Company SRL formally signed a Remittance Disbursement Agreement with Southeast Bank Limited, strengthening its commitment to delivering secure, efficient, and customer-focused remittance services to Bangladesh. This partnership is set to enhance the disbursement of inward foreign remittances, ensuring greater convenience for beneficiaries and increased value for remitters.
Leadership that Inspires
The agreement was signed in the presence of senior leadership from both institutions.
Representing National Exchange Company SRL:
- Mohammed Idrish Farazy, Honorable Chairman
- Rashidul Islam, General Manager (Dhaka Office)
Representing Southeast Bank Limited:
- M. Kamal Hossain, Managing Director
- Syed Faisal Omar, Senior Executive Vice President
- Shawkat Afifa, Senior Assistant Vice President
- Md. Jahangir Kabir, Head of Treasury
- Md. Mamun Hasan, First Assistant Vice President
The presence of these respected dignitaries underlined the strategic importance of the partnership and the shared vision to strengthen remittance services for the Bangladeshi community worldwide.
Expanding Access and Convenience
The agreement will allow remittances sent through National Exchange Company SRL to be disbursed conveniently via Southeast Bank’s extensive branch network across Bangladesh. Beneficiaries will enjoy faster processing, greater accessibility, and a seamless service experience.
Key highlights of the collaboration include:
- Efficient Processing: Integrated systems between both institutions will reduce waiting times for disbursement.
- Wider Reach: Remitters’ families can access funds through Southeast Bank branches nationwide.
- Value for Customers: National Exchange Company continues its policy of offering competitive exchange rates and low service charges.
- Secure Transactions: Both institutions remain committed to robust compliance and international security standards.
A Shared Vision for Excellence in Remittance Services
Both organizations emphasized that the agreement is not just a business partnership but a shared responsibility to serve millions of Bangladeshis who depend on remittances.
Speaking at the ceremony, Mohammed Idrish Farazy, Chairman of National Exchange Company SRL, remarked:
“Our commitment has always been to deliver the best possible service to remitters and their families. This agreement with Southeast Bank Limited represents an important milestone in that journey, as it will bring even more convenience, security, and value to the people we serve.”
Echoing these sentiments, M. Kamal Hossain, Managing Director of Southeast Bank Limited, stated:
“We are pleased to join hands with National Exchange Company SRL to expand the accessibility of remittance services. Together, we aim to strengthen financial inclusion and ensure that migrant workers’ contributions are delivered to their families quickly and securely.”
Recognition Through Awards
Following the training, an Award and Recognition Ceremony is held to celebrate outstanding employee contributions. Key awards included:
- Best Compliance Performer of the Year
- Outstanding Customer Service Award
- Branch Excellence Award
- Emerging Talent in Compliance Award.
The awards, presented by Chairman Mohammed Idrish Farazy and Vice Chairman Mohammad Jahangir Farazy, motivated staff and reinforced the company’s appreciation for excellence.
Words from the Chairman
In his closing remarks, Chairman Mohammed Idrish Farazy highlighted the importance of vigilance and unity in protecting financial systems. He stated:
“Our responsibility goes beyond sending money. We must ensure our channels are never misused for harmful purposes. Today’s training reminds us that we are the first line of defense in the fight against financial crime.”
His message left a lasting impact on employees and reinforced the company’s ethical direction.
Commitment to Customers
National Exchange Company SRL has consistently positioned itself as a trusted partner for expatriates, offering:
- Competitive exchange rates to maximize value.
- Low transaction fees to ensure affordability.
- Transparent and secure processes in line with global compliance standards.
- Dedicated customer service to support remitters and beneficiaries.
Looking Ahead
The Remittance Disbursement Agreement between National Exchange Company SRL and Southeast Bank Limited represents more than a formal collaboration—it is a joint commitment to excellence, innovation, and customer satisfaction in the remittance sector.
As both organizations continue to strengthen their cooperation, remitters and beneficiaries can look forward to services that are not only faster and more reliable but also designed to deliver maximum financial value.
Final Thoughts
This partnership between National Exchange Company SRL and Southeast Bank Limited underscores a shared commitment to secure, transparent, and efficient remittance services. By combining strengths, both institutions are ensuring that remitters’ contributions reach families in Bangladesh with greater reliability, value, and convenience.